What’s the best way to contact you?

You can reach our customer support team by emailing hello@blueseastudio, or by using the contact form on our website. We aim to respond to inquiries within 24 hours during business days.

What payment methods do you accept?

We accept major credit and debit cards, including Visa, Mastercard, and American Express. We also offer secure payment options such as PayPal, Afterpay, Shoppay and GPay.

Do you offer international shipping?

Currently we are only offering shipping within Australia. Shipping costs and delivery times may vary, so please check our shipping information for details.

Can I cancel or modify my order?

If you wish to cancel an order, please do so within 24 hours of placing it. We will do our best to but cannot guarantee cancellations for orders already processed and shipped.

How long will it take for my order to arrive?

Delivery times vary based on your location and the shipping method you choose. Standard shipping usually takes 5-10 business days, while expedited shipping options are available for faster delivery.

What is your return and exchange policy?

We have a hassle-free return and exchange policy. If you're not satisfied with your purchase, you can return it within 30 days for a full refund or exchange. Please refer to our Returns & Refunds page for more information.

What should I do if I receive a damaged item?

If your item arrives damaged, please contact our customer support team within 7 days of receiving your order. We'll be happy to assist you with a replacement or refund.

Do you offer wholesale or bulk ordering options?

Yes, we offer wholesale and bulk ordering for select products. Contact our sales team at via the contact form in the wholesale tab in the top menu.

Are your art prints limited edition?

Some of our art prints may be limited edition, while others are available in larger quantities. The product description will specify if it's a limited edition item.

Do you offer gift wrapping or personalized gift options?

Yes, we offer gift wrapping and personalized gift options. You can choose these options during the checkout process.

We're here to help!

If you have any additional questions or need further assistance, please don't hesitate to contact us.

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